WordPress is the content management system behind a large share of small-business websites. It lets your team publish pages, blog posts, service updates, photos, and contact forms without rebuilding the site each time. With the right theme and plugins, it can support a brochure site, a lead-generation site, a booking flow, or a small online catalogue. For many owners, it is the practical choice because it is widely used, flexible, and easy for staff to learn for day-to-day edits.
The trouble starts after launch. WordPress needs regular care. Core software, themes, and plugins release updates that can conflict with each other. A plugin that worked last month can break a form, slow a page, or open a security gap. Owners often inherit a site built by a previous vendor, a freelancer, or a staff member who has moved on, with no record of what was installed, why it was chosen, or how it is backed up. Small changes then feel risky, and important updates get delayed until something breaks.
HarjTech supports WordPress for small Canadian businesses as part of your day-to-day IT support. We help you understand what you have, clean up what is no longer needed, keep updates and backups on a sensible routine, and fix problems when they appear. We work in plain language, document what we change, and coordinate with your hosting provider when an issue sits on their side. The goal is simple: a site that loads, looks right, collects enquiries, and does not create extra work for you.
A website is not a one-time project. It is a working tool that your customers use every day. HarjTech focuses on the ongoing side — updates, checks, fixes, and small improvements — so the site keeps supporting sales and service instead of quietly falling behind.
Both. Some businesses need a single cleanup — a broken form, a failed update, or a takeover from a previous provider. Others want steady ongoing support for updates, checks, small changes, and a place to call when something breaks. We help you choose based on how often the site changes and how much risk a broken site creates for you.
Ongoing support typically covers routine updates, backup checks, small content and configuration changes, and troubleshooting. The scoping call is where we agree on what is included, how to request help, and how urgent issues are handled.
To make the first work go smoothly, gather whatever logins, billing records, and notes you already have before the call. If something is missing, we will help you recover it safely. You do not need a perfect record to start — the scoping call is where we sort out what you have.
Yes. We help plan and coordinate moves to a new host or domain, including backups, DNS changes, SSL, email checks, and post-move testing. Moves are scheduled to reduce disruption, and we check key pages, forms, and links after the move so problems are caught early.
We also help you understand what your new host covers and what remains your responsibility, such as updates and backups. If your domain or email is tied to the old host, we flag that early so nothing is lost in the move. Bring your current hosting details to the scoping call.
To make the first work go smoothly, gather whatever logins, billing records, and notes you already have before the call. If something is missing, we will help you recover it safely. You do not need a perfect record to start — the scoping call is where we sort out what you have.
Yes. Takeovers are a regular part of this work. We ask for access to your hosting account, domain registrar, and WordPress admin, and we document what we find — theme, plugins, users, backups, forms, and integrations. If the previous provider still holds access or credentials, we help you plan a clean handover and reset access so only the right people can log in.
If some access is missing, we help you recover it through your host or registrar where possible. Once the takeover is complete, you get a clear record of what is in place and who can change it. Book a scoping call and bring whatever logins and records you have.
After the scoping call you will have a written summary of what was discussed, what was agreed, and what happens next. We document changes as we go, explain them without jargon, and keep you informed if a dependency or a vendor response affects the timing.
Our focus is support for sites that are already part of your business — care, fixes, cleanup, and improvements that keep the site working. If you need a brand-new site, we can help you scope it, choose a sensible theme and plugin setup, and coordinate with a designer or builder. We do not present ourselves as a certified WordPress implementer.
For many small businesses, the better path is to fix and improve the site you already have rather than start over. The scoping call helps you decide which route makes sense based on the condition of your current site and what you need it to do next.
If the work involves another vendor, we coordinate with them on your behalf and keep you in the loop. You do not need to repeat the same story to different support teams, and you always have one point of contact at HarjTech who knows your setup.
HarjTech coordinates the work and remains your point of contact. Some tasks may be carried out by trusted specialists under HarjTech coordination — for example, a designer or developer for a specific fix — and we tell you when that applies. You do not need to manage separate vendors or chase updates.
We document who did what, what was changed, and how to reach us if something needs attention. If you prefer that a particular task stay in-house or go to your existing provider, tell us on the scoping call and we will plan around it.
If the work involves another vendor, we coordinate with them on your behalf and keep you in the loop. You do not need to repeat the same story to different support teams, and you always have one point of contact at HarjTech who knows your setup.
Hosting support is useful for hosting problems, but it usually stops at the server. It often does not cover your theme, plugins, forms, content, or integrations, and it does not know how your business uses the site. HarjTech looks at the whole picture — the site, the tools it connects to, and the people who use it.
We also stay with you after the fix. We document what changed, explain it in plain language, and help you avoid the same problem again. If the issue does sit with the host, we coordinate with them on your behalf so you are not repeating the story to different support teams.
After the scoping call you will have a written summary of what was discussed, what was agreed, and what happens next. We document changes as we go, explain them without jargon, and keep you informed if a dependency or a vendor response affects the timing.
Yes. Slow or fragile sites are one of the most common reasons small businesses ask for help. We start by checking the likely causes — outdated plugins or theme, a heavy page builder setup, large images, hosting limits, a broken plugin, or a form or script that is loading on every page. We then give you a plain-language summary of what we found, what to fix first, and what can wait.
Fixes are done in a careful order, with a backup before changes and a check after each step. If the issue sits with your host, we coordinate with them and explain what to ask for. The scoping call is the place to describe the symptoms, share who hosts the site, and agree on the first fixes.
When you book a scoping call, bring a short list of what is not working, who currently helps with the setup, and which problems cost you the most time. We will walk through the findings in plain language, agree on what to fix first, and confirm what you need to provide so the work can start without guesswork or delay.
Yes. WordPress often needs to talk to the other tools your business uses. We help connect forms to your CRM or email list, link booking or calendar tools, set up analytics so you can see what visitors do, and fix connections that have stopped syncing. We document each connection so you know what data moves where.
If a connection needs a setting changed on the other tool, we coordinate with that vendor or your other provider. On the scoping call, list the tools you use today and which connections matter most — for example, a contact form that should create a CRM lead.
Small fixes often prevent larger problems later, so we flag anything that looks risky even if it is not part of the first job. You decide what to prioritise, and we focus on the changes that make the biggest practical difference for your team day to day.