HarjTech - Privacy Policy

Effective Date: July 20, 2026
Last Updated: October 15, 2026

This Privacy Policy describes how HarjTech Solution Inc. (“HarjTech”, “we”, “us” or “our”) collects, uses, discloses, retains, transfers and protects personal information in connection with our website, business activities and professional services.

HarjTech is committed to handling personal information responsibly, transparently and in accordance with applicable Canadian privacy laws.

This Privacy Policy should be read together with any contractual terms, statements of work, consent notices or other privacy terms that may apply to a particular engagement.

1. Scope

This Privacy Policy applies to personal information that HarjTech collects in connection with:

  • Visits to www.harjtech.com and related digital properties
  • Inquiries, consultation requests and contact forms
  • Requests for proposals, requests for information, statements of work and procurement activities
  • Client and prospective-client relationships
  • Professional consulting, advisory, technology and managed services
  • Supplier, subcontractor, partner and business relationships
  • Newsletters, events, webinars and other communications
  • Recruitment or other business interactions where applicable

This Privacy Policy does not replace privacy obligations contained in a client agreement, master services agreement, non-disclosure agreement, statement of work or other binding contract.

Where contractual privacy or security requirements are more stringent, those requirements may govern the applicable engagement.

2. Privacy Laws and Accountability

HarjTech manages personal information in accordance with applicable Canadian privacy legislation, which may include the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and applicable provincial private-sector privacy legislation.

HarjTech is accountable for personal information under its control and takes reasonable steps to ensure that personal information is collected, used, disclosed and retained only for appropriate purposes.

Responsibility for HarjTech's privacy compliance is assigned to its Privacy Officer.

3. Personal Information We May Collect

The information we collect depends on the nature of your relationship with HarjTech.

3.1 Business and Contact Information

We may collect:

  • Name
  • Business email address
  • Telephone number
  • Employer or organization
  • Business address
  • Job title or role
  • Department or business unit
  • Professional qualifications
  • Information included in correspondence
  • Information submitted through website forms

3.2 Proposal and Procurement Information

Where you submit an RFP, RFI, procurement request or other business opportunity, we may collect:

  • Organization and contact information
  • Procurement documentation
  • Project requirements
  • Statements of work
  • Budgets or commercial information
  • Timelines
  • Technical requirements
  • Security requirements
  • Information necessary to evaluate, respond to or administer the opportunity

3.3 Client and Professional Services Information

In connection with delivering professional services, HarjTech may receive or access:

  • Client-provided documents and records
  • Technical configurations
  • System information
  • Application or platform data
  • Project documentation
  • Access logs
  • Audit information
  • Support records
  • Source code or configuration information
  • Credentials or authentication information where specifically required
  • Information relating to client personnel, contractors or users
  • Other information necessary to perform contracted services

The collection, use and handling of client information may also be governed by applicable NDAs, MSAs, statements of work, security requirements and client-specific instructions.

4. Information Collected Through Our Website

When you visit our website, certain technical information may be collected automatically by us or our service providers, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Referring website or URL
  • Pages viewed
  • Date and time of access
  • Approximate geographic region
  • Interaction and performance information
  • Cookie or similar technology identifiers

We may use this information to maintain website security, understand website usage, diagnose technical problems and improve our services.

5. Purposes for Collection, Use and Disclosure

HarjTech may collect, use or disclose personal information for purposes including:

  • Responding to inquiries
  • Arranging consultations or meetings
  • Evaluating prospective engagements
  • Responding to RFPs, RFIs and procurement requests
  • Preparing proposals, quotations and statements of work
  • Entering into and administering contracts
  • Delivering professional and technology services
  • Managing client, vendor, subcontractor and partner relationships
  • Providing support
  • Processing billing, accounting and payment information
  • Maintaining business records
  • Securing our systems and services
  • Preventing fraud, misuse and unauthorized access
  • Maintaining audit and operational records
  • Complying with legal, regulatory, contractual or governmental requirements
  • Improving our website, offerings and business processes
  • Managing newsletters and other communications
  • Establishing, exercising or defending legal rights

HarjTech collects, uses and discloses personal information only for purposes that are reasonable and appropriate in the circumstances.

6. Consent

Where required by applicable law, HarjTech obtains meaningful consent for the collection, use or disclosure of personal information.

Consent may be express or, where permitted, implied based on the circumstances, sensitivity of the information and reasonable expectations of the individual.

You may withdraw consent where legally permitted, subject to reasonable notice and any legal or contractual restrictions.

Withdrawal of consent may affect our ability to provide certain services.

7. Marketing Communications and Newsletters

HarjTech may send newsletters, service information or other commercial electronic communications where permitted by law.

Where required, we obtain consent and provide appropriate sender identification and a functioning unsubscribe mechanism in accordance with applicable Canadian anti-spam legislation.

You may unsubscribe from marketing communications at any time by using the unsubscribe function contained in the communication or by contacting us.

Unsubscribe requests will be processed in accordance with applicable law.

8. Disclosure to Service Providers and Third Parties

HarjTech does not sell personal information.

We may disclose or transfer personal information to third parties where reasonably necessary for legitimate business purposes, including:

  • Cloud hosting providers
  • Information technology providers
  • Cybersecurity providers
  • Email and communications platforms
  • CRM providers
  • Analytics providers
  • Accounting and financial service providers
  • Professional advisors
  • Consultants and subcontractors
  • Insurers
  • Auditors
  • Other suppliers supporting our operations

Where third parties process personal information on our behalf, HarjTech seeks to use contractual, organizational and technical measures appropriate to the nature and sensitivity of the information.

HarjTech remains accountable for personal information under its control when it is transferred to third parties for processing.

9. Legal and Regulatory Disclosures

HarjTech may disclose personal information where permitted or required by law, including:

  • In response to a court order, subpoena, warrant or other lawful process
  • To regulatory, governmental or law-enforcement authorities
  • To investigate suspected fraud, security incidents or unlawful conduct
  • To protect the rights, safety or property of HarjTech, our clients or others
  • To establish, exercise or defend legal claims
  • Where otherwise authorized under applicable privacy legislation

10. Business Transactions

Personal information may be disclosed in connection with an actual or proposed:

  • Financing
  • Corporate reorganization
  • Merger
  • Acquisition
  • Amalgamation
  • Sale of shares
  • Sale of assets
  • Other business transaction

Where appropriate, HarjTech will seek contractual protections restricting the use and disclosure of personal information during such transactions.

11. International and Cross-Border Processing

HarjTech may use service providers located in Canada, the United States or other jurisdictions.

Accordingly, personal information may be stored, processed or accessed outside the province or country in which it was originally collected.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement authorities or national-security authorities in accordance with applicable law.

HarjTech remains accountable for personal information under its control and seeks appropriate contractual, technical and organizational safeguards when information is transferred to third-party service providers.

12. Information Security

HarjTech maintains administrative, technical and organizational safeguards designed to protect personal information against:

  • Unauthorized access
  • Unauthorized use
  • Unauthorized disclosure
  • Loss
  • Theft
  • Alteration
  • Copying
  • Destruction

Safeguards are selected based on factors such as the sensitivity, quantity, format and location of the information and the risks associated with its handling.

Measures may include, where appropriate:

  • Identity and access controls
  • Role-based access controls
  • Multi-factor authentication
  • Encryption
  • Secure communications
  • Endpoint protection
  • Security monitoring
  • Logging
  • Vulnerability and patch management
  • Controlled administrative access
  • Secure development practices
  • Contractual confidentiality requirements
  • Employee and contractor security obligations

No information system, storage environment or transmission method can be guaranteed to be completely secure.

Accordingly, HarjTech does not represent or warrant that unauthorized access, loss, misuse or other security incidents can never occur.

13. Security Incidents and Privacy Breaches

HarjTech maintains processes designed to identify, assess, contain, investigate and respond to suspected privacy or security incidents.

Where a breach of security safeguards creates legal reporting or notification obligations, HarjTech will take steps required by applicable privacy law.

HarjTech may also notify affected clients or other parties where required by applicable contractual obligations.

14. Data Retention

HarjTech retains personal information only for as long as reasonably necessary to:

  • Fulfil the purposes for which it was collected
  • Perform contractual obligations
  • Maintain appropriate business and financial records
  • Satisfy legal, regulatory and tax requirements
  • Resolve disputes
  • Enforce agreements
  • Protect legitimate business interests

When information is no longer required, HarjTech may securely delete, destroy or anonymize it in accordance with applicable policies, contractual obligations and legal requirements.

15. Client Information and Confidential Information

Information received from clients during professional engagements may be subject to contractual confidentiality and security obligations in addition to this Privacy Policy.

Where HarjTech processes personal information on behalf of a client, the client may determine the purposes for which that information is processed.

In such circumstances, individuals may need to direct certain privacy requests to the applicable client, and HarjTech may assist the client as required under the applicable agreement.

Nothing in this Privacy Policy limits confidentiality, privacy, security or data-handling obligations expressly agreed to by HarjTech under a client contract.

16. Artificial Intelligence and Automated Technologies

HarjTech may use artificial intelligence, automation, machine learning or other technology-enabled tools in connection with internal operations or professional services where appropriate.

HarjTech does not intentionally use confidential client information or personal information to train publicly available artificial-intelligence models unless such use has been specifically authorized or otherwise permitted under applicable agreements and law.

Where AI-enabled services process client information or personal information, HarjTech may apply additional contractual, security, privacy or access controls appropriate to the nature of the engagement.

HarjTech may also establish client-specific restrictions regarding the use of artificial intelligence tools where required by contract, security requirements or applicable law.

17. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Enable website functionality
  • Maintain user preferences
  • Understand website performance
  • Measure traffic
  • Improve user experience
  • Detect security or operational issues

Cookies may be placed directly by HarjTech or by authorized third-party service providers.

You may modify your browser settings to restrict, disable or delete cookies.

Certain website features may not function as intended if cookies are disabled.

Where required by applicable law, additional consent may be requested before certain non-essential cookies or tracking technologies are used.

18. Third-Party Websites and Services

Our website may contain links to third-party websites, applications or services.

HarjTech does not control and is not responsible for the privacy, security, content or data-handling practices of third parties operating independently from HarjTech.

You should review the privacy policies and terms of applicable third-party services before providing personal information to them.

19. Access and Correction

Subject to applicable law, individuals may request:

  • Confirmation of whether HarjTech holds personal information about them
  • Access to personal information under HarjTech's control
  • Information concerning how that information has been used or disclosed
  • Correction of inaccurate or incomplete information

HarjTech may require reasonable verification of identity before responding to a request.

Certain information may be withheld where permitted or required by law.

20. Withdrawal of Consent and Deletion Requests

Where HarjTech relies on consent, you may request to withdraw that consent, subject to legal, contractual and operational restrictions.

You may also request deletion of personal information.

HarjTech may be unable to delete certain information where retention is required or permitted for purposes including:

  • Contractual obligations
  • Legal requirements
  • Regulatory compliance
  • Financial or tax records
  • Security
  • Fraud prevention
  • Dispute resolution
  • Establishing, exercising or defending legal claims

Where information cannot be deleted, HarjTech may continue to retain it only to the extent reasonably necessary for the applicable purpose.

21. Privacy Complaints

If you believe HarjTech has not handled your personal information appropriately, you may contact our Privacy Officer.

HarjTech will review privacy complaints and make reasonable efforts to investigate and respond appropriately.

Where applicable, individuals may also have the right to submit a complaint to the Office of the Privacy Commissioner of Canada or another applicable provincial privacy regulator.

22. Privacy Officer

Questions, requests or complaints concerning this Privacy Policy or HarjTech's handling of personal information may be directed to:

Privacy Officer
HarjTech Solution Inc.
Winnipeg, Manitoba, Canada
Email: privacy@harjtech.com

If a dedicated privacy mailbox is not available, inquiries may be sent to:

Email: info@harjtech.com

23. Changes to This Privacy Policy

HarjTech may amend or update this Privacy Policy from time to time to reflect:

  • Changes to our operations
  • Changes to our services
  • New technologies
  • Changes to service providers
  • Regulatory or legislative developments
  • Changes to privacy or security practices

The current version will be posted on our website with the applicable Last Updated date.

Material changes may be communicated through additional notices where appropriate or required by law.

24. Contact Information

For general inquiries regarding HarjTech:

HarjTech Solution Inc.
Winnipeg, Manitoba, Canada
Website: www.harjtech.com
Email: info@harjtech.com

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