Power Automate is Microsoft's workflow automation platform. It connects applications, data, and people to automate approvals, notifications, data movement, document handling, and routine operational tasks that would otherwise depend on email, manual handoffs, and re-entry. Cloud flows automate processes across Microsoft 365, Dynamics 365, Dataverse, and third-party systems. Desktop flows automate repetitive tasks on a workstation, and business process flows guide users through structured steps in model-driven apps.
The business problem is the cost of manual process. Approvals stall because the right person never saw the email. Data is entered in one system and re-entered in another, creating errors and rework. Documents move through review and signature inconsistently, with no audit trail. Onboarding takes days because each team runs its own checklist. These delays compound across teams, slow decisions, and pull skilled people into administrative work that automation should handle.
HarjTech helps enterprise clients get value from Power Automate by starting with the process, not the tool. We assess which processes are strong automation candidates, design flows that handle exceptions and errors, and build automation that fits your governance, security, and integration standards. Our work includes environment strategy, ownership and monitoring, and documentation so your IT team can support the estate long after launch. The result is automation that runs consistently, is visible to IT, and frees your people to focus on work that needs judgment. We also build monitoring, alerting, and ownership into every flow, so your team can see when automation runs, when it fails, and who owns the fix without chasing the original builder.
Yes. HarjTech regularly takes over automation estates built by another provider, an internal team, or a mix of both. The first step is a structured handover review: we inventory every flow, environment, connector, and data source, confirm ownership and licensing, and assess what is supported, what is fragile, and what should be retired.
We then stabilise the estate before adding new automation. That includes documenting flow logic and exception handling, fixing ownership and service accounts, separating development and production, and establishing monitoring and change processes. Once the estate is stable and documented, we agree on a roadmap for improvements and new flows. You keep your existing investment, gain a clear picture of what you own, and move forward with a team accountable for support and delivery.
The scoping call is a focused working session, not a sales presentation. We start with the process you want to automate, who runs it today, and where it breaks down. We then review your current Microsoft 365 and Power Platform setup, your data sources, and any security or governance constraints that shape the solution.
From there, we agree on a candidate first flow, the triggers and systems it needs, the exception cases it must handle, and a realistic delivery approach. You leave with a clear view of scope, sequencing, and next steps, and we confirm investment only after scope is agreed. If automation is not the right answer for the process, we say so and recommend the alternative that fits. Book a scoping call to walk through your specific process and systems.
Large firms bring scale and established methods, but enterprise automation often needs a senior team that stays close to the process and can move without layers of handoff. HarjTech focuses exclusively on the Microsoft stack, so Power Automate work is not a side practice. The people who scope your automation are the people who design and build it, which keeps decisions, trade-offs, and accountability in one place.
Our engagements are structured around a defined outcome and a clear scope, with fixed-scope delivery where the requirements are stable enough to price that way. You work with a small senior team that understands governance, integration, and enterprise process design, not a rotating bench learning your environment on your time. If your organisation values a direct working relationship, clear scope, and a team that will tell you when a simpler option fits better, HarjTech is built for that model.
Reliable automation is designed for failure, not just for the happy path. HarjTech builds flows with explicit error handling, retry logic, timeouts, and notifications so that when an external system is unavailable or data is unexpected, the right person is alerted and the flow does not silently stop or duplicate work.
We also design for monitoring and audit. Flows log key steps, approvals are recorded with timestamps and decisions, and failures are surfaced in a way your team can act on. For critical flows, we define run history retention, alerting, and escalation paths, and we test exception cases before go-live. The goal is automation your team can trust: when a flow fails, you know quickly, you know why, and you know what to do next.
Strong candidates share a few traits: they are repeated often, follow a mostly predictable path, involve handoffs between people or systems, and create risk when they are done inconsistently. Common examples include approvals for expenses, leave, purchase requests, and capital spend; onboarding and offboarding; document review and signature; intake and triage; data synchronisation between systems; and scheduled reporting and notifications.
Processes that are highly variable, poorly understood, or require constant human judgment are weaker candidates until the process itself is clarified. HarjTech reviews your process end to end, including exceptions, owners, and systems involved, before recommending automation. That assessment prevents automating a broken process and ensures the first flow you build delivers measurable relief for the people who run it every day.
Power Automate licensing is based on how flows run and what they connect to, rather than on a single flat model. Some use is included with Microsoft 365 for flows that work with standard connectors and Microsoft 365 data. Broader use, including premium connectors, attended and unattended robotic process automation, and process mining, generally requires per-user or per-flow plans, and organisations with many flows often use capacity-based options for scale.
The right model depends on how many flows you run, how often they run, which connectors they use, and whether desktop automation is involved. HarjTech reviews your current Microsoft 365 and Power Platform entitlements, maps each planned flow to the licensing it actually requires, and helps you avoid both over-buying and the compliance risk of running premium features on the wrong plan. Specific investment is confirmed on the scoping call once your automation portfolio is clear.
After go-live, HarjTech provides structured support that covers monitoring, incident response, minor enhancements, and guidance for your internal team. We document each flow, its triggers, its exception handling, and its support procedures so your IT team can handle routine administration, and we remain available for changes that need deeper Power Platform expertise.
Power Automate does not sit alone. It works alongside Power Apps for the applications that trigger approvals, Power BI for reporting on process performance, SharePoint for documents, and Teams for where users actually work. HarjTech designs your automation to fit that stack from the start, so data flows cleanly, approvals are traceable, and reporting reflects the same governed process your flows run. Book a scoping call to map your first automation to your existing Microsoft stack.
Many organisations still depend on SharePoint Designer workflows, Nintex, InfoPath workflows, or custom scripts that are undocumented and difficult to support. These automations often carry real risk: no clear owner, no error handling, and no visibility when they stop running.
HarjTech starts by inventorying what each workflow actually does, including its triggers, conditions, actions, and exceptions. We then decide what to rebuild in Power Automate, what to consolidate, and what to retire. Migration includes rebuilding the logic with clear error handling, testing with real data, and validating that approvals, notifications, and audit history work as expected. We also document the new flows and train your team so the migrated estate is supported, monitored, and ready for future change. We also validate approvals, notifications, and audit history with real users before switching off the legacy workflow.