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Managed Support & Consulting

Managed Support & Consulting

End-to-end support and consulting to keep your Microsoft environment secure, optimized and aligned with business needs.

Per Month
$2000
Your IT Partner, Always On
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Technologies Used

Managed Services for Small & Mid‑Size

Ongoing guidance and technical support to maintain and evolve your digital ecosystem.

This support model is designed for small and mid-sized businesses that need reliable expertise but don’t have a full IT team dedicated to the Microsoft ecosystem. We provide round-the-clock support, proactive monitoring and scheduled consultations to optimize your systems, ensure compliance and plan for future enhancements. By partnering with us, you gain access to deep expertise across SharePoint, Teams, Power Platform and Azure—helping your staff focus on what they do best while we keep your technology running smoothly.

Managed Support & Consulting

Onboarding & Environment Review: baseline audit of your systems, documentation and current pain points.

Onboard, support and maintain, monitor health, provide strategic guidance and continuously improve your environment.

Onboarding & Environment Review

Conduct a thorough analysis of your Microsoft environment, document critical configurations and identify immediate risks and quick wins.

Support & Maintenance

Deliver ticket-based support, perform routine updates, apply patches and handle user issues across SharePoint, Teams, Power Platform and custom solutions.

Health Checks & Reporting

Produce monthly health reports on performance, adoption, security posture and highlight areas requiring action.

Strategic Consulting & Roadmapping

Host quarterly workshops to discuss business evolution and update your digital roadmap with upcoming Microsoft features and best practices.

Why Choose This

Peace of mind with expert care for your digital workplace.

Many small and mid-sized businesses lack the IT resources to keep up with evolving systems. HarjTech delivers ongoing support, proactive maintenance, and strategic guidance to keep Microsoft 365 secure, efficient, and growth-ready.

Operational Continuity

Avoid downtime and productivity loss with rapid issue resolution, performance monitoring and proactive maintenance.

Strategic Partnership

Receive ongoing guidance on optimization opportunities, technology roadmaps and new features relevant to your business.

Security & Compliance

Protect sensitive data with up-to-date policies, monitoring and governance practices across your environment.

Cost Predictability

Budget with confidence through fixed monthly fees and clearly defined service scope and response times.

What You Get

Ongoing support and guidance for lasting success.

Dedicated support backed by proactive monitoring, detailed monthly health reports, continuous improvements, and quarterly strategy sessions—ensuring your Microsoft 365 environment stays secure, efficient, and aligned with long-term business goals.

Dedicated Support Team

Access to a team of certified consultants to resolve issues, answer questions and handle changes as they arise.

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Assign Team & Onboard
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Define SLAs & Procedures
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Initial Audit & Documentation
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Ongoing Assistance

Monthly Health Reports

Detailed analytics on environment performance, adoption, governance compliance and security, with recommendations for improvement.

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Data Collection
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Analysis & Insights
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Report Compilation
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Review & Action

Quarterly Strategy Sessions

High-level review of goals and technology roadmaps to align your digital environment with business growth.

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Current State Review
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Identify Opportunities
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Roadmap & Next Steps

Enhancement Backlog & Delivery

An evolving list of improvements (automations, integrations, UI updates) that are scoped and delivered as part of your monthly support.

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Prioritize & Plan
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Implement & Test
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Deploy & Monitor

Frequently Asked Questions

Common questions about working with HarjTech

Who would benefit from using Power Apps, Power Automate, and Power BI?

Organizations of all sizes can benefit from using Power Apps, Power Automate, and Power BI. These tools are ideal for businesses looking to enhance productivity through custom app development, automate workflows to save time, and gain valuable insights from their data to make informed decisions. From small startups to large enterprises, these tools provide scalable solutions to meet diverse business needs.

How does Microsoft Teams facilitate remote work?

Microsoft Teams is designed to support remote work with features like video conferencing, screen sharing, chat, and file collaboration. It enables remote employees to stay connected, collaborate in real time, and access important documents from anywhere. The mobile app ensures that team members can communicate and stay productive on the go. These features make it easier to manage remote teams, ensuring that business operations continue smoothly regardless of location.

Who would benefit from using SharePoint Online?

Businesses of all sizes, from small startups to large enterprises, benefit from SharePoint Online. It is ideal for organizations that require efficient document management, collaboration tools, and a centralized platform for information sharing. Its scalability makes it suitable for various business needs, from simple document storage to complex workflow automation.

What integrations are available between Microsoft Teams and other Microsoft products?

Microsoft Teams integrates seamlessly with the entire Microsoft 365 suite, including Outlook, OneDrive, SharePoint, and Office applications like Word, Excel, and PowerPoint. This integration allows users to schedule meetings, share files, collaborate on documents in real time, and manage tasks all within the Teams environment. The unified experience enhances productivity by reducing the need to switch between different applications.

What makes Power Apps a better choice compared to traditional app development?

Power Apps allows for rapid app development with minimal coding, significantly reducing the time and cost associated with traditional app development. Users can create custom applications tailored to their specific business needs using a user-friendly interface. Additionally, Power Apps integrates seamlessly with other Microsoft services and third-party applications, enhancing its functionality and adaptability.

What resources are available to help businesses implement and use SharePoint Online?

Microsoft offers extensive support and training resources for SharePoint Online, including online tutorials, webinars, community forums, and professional consulting services. These resources help businesses effectively implement and use the platform, ensuring that users can fully leverage its capabilities. Regular updates and a wealth of documentation make it easy to stay informed about new features and best practices.

Ready to Transform Your Business?

Let's discuss how our productized solutions can drive your success

Ready to Get Started?

Let's discuss your project and discover how HarjTech can help transform your organization with Microsoft solutions.

Productized IT Consulting & Digital Solutions. Serving clients across Canada with outcome-driven Microsoft solutions that deliver guaranteed results.

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