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Managed Support & Consulting

Managed Support & Consulting

End-to-end support and consulting to keep your Microsoft environment secure, optimized and aligned with business needs.

Per Month
$2000
Your IT Partner, Always On
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Technologies Used

Managed Services for Small & Mid‑Size

Ongoing guidance and technical support to maintain and evolve your digital ecosystem.

This support model is designed for small and mid-sized businesses that need reliable expertise but don’t have a full IT team dedicated to the Microsoft ecosystem. We provide round-the-clock support, proactive monitoring and scheduled consultations to optimize your systems, ensure compliance and plan for future enhancements. By partnering with us, you gain access to deep expertise across SharePoint, Teams, Power Platform and Azure—helping your staff focus on what they do best while we keep your technology running smoothly.

Managed Support & Consulting

Onboarding & Environment Review: baseline audit of your systems, documentation and current pain points.

Onboard, support and maintain, monitor health, provide strategic guidance and continuously improve your environment.

Onboarding & Environment Review

Conduct a thorough analysis of your Microsoft environment, document critical configurations and identify immediate risks and quick wins.

Support & Maintenance

Deliver ticket-based support, perform routine updates, apply patches and handle user issues across SharePoint, Teams, Power Platform and custom solutions.

Health Checks & Reporting

Produce monthly health reports on performance, adoption, security posture and highlight areas requiring action.

Strategic Consulting & Roadmapping

Host quarterly workshops to discuss business evolution and update your digital roadmap with upcoming Microsoft features and best practices.

Why Choose This

Peace of mind with expert care for your digital workplace.

Many small and mid-sized businesses lack the IT resources to keep up with evolving systems. HarjTech delivers ongoing support, proactive maintenance, and strategic guidance to keep Microsoft 365 secure, efficient, and growth-ready.

Operational Continuity

Avoid downtime and productivity loss with rapid issue resolution, performance monitoring and proactive maintenance.

Strategic Partnership

Receive ongoing guidance on optimization opportunities, technology roadmaps and new features relevant to your business.

Security & Compliance

Protect sensitive data with up-to-date policies, monitoring and governance practices across your environment.

Cost Predictability

Budget with confidence through fixed monthly fees and clearly defined service scope and response times.

What You Get

Ongoing support and guidance for lasting success.

Dedicated support backed by proactive monitoring, detailed monthly health reports, continuous improvements, and quarterly strategy sessions—ensuring your Microsoft 365 environment stays secure, efficient, and aligned with long-term business goals.

Dedicated Support Team

Access to a team of certified consultants to resolve issues, answer questions and handle changes as they arise.

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Assign Team & Onboard
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Define SLAs & Procedures
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Initial Audit & Documentation
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Ongoing Assistance

Monthly Health Reports

Detailed analytics on environment performance, adoption, governance compliance and security, with recommendations for improvement.

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Data Collection
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Analysis & Insights
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Report Compilation
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Review & Action

Quarterly Strategy Sessions

High-level review of goals and technology roadmaps to align your digital environment with business growth.

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Current State Review
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Identify Opportunities
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Roadmap & Next Steps

Enhancement Backlog & Delivery

An evolving list of improvements (automations, integrations, UI updates) that are scoped and delivered as part of your monthly support.

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Prioritize & Plan
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Implement & Test
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Deploy & Monitor

Frequently Asked Questions

Common questions about working with HarjTech

In what ways can Microsoft Teams streamline and improve business processes?

Microsoft Teams improves business processes by automating workflows through Power Automate, facilitating clear and organized communication, and providing tools for efficient project management. Features like task assignments, meeting scheduling, and integrated file storage streamline operations and reduce the time spent on administrative tasks. Enhanced collaboration and easy access to information enable teams to work more effectively, leading to improved productivity and business outcomes.

In what ways does Microsoft Teams improve team collaboration?

Microsoft Teams enhances collaboration by providing real-time communication through chat, voice, and video calls. It also integrates with various Microsoft 365 applications, enabling seamless file sharing, co-authoring documents, and managing projects. Teams' features like channels and tabs allow for organized communication and quick access to necessary tools and information, fostering an environment where teams can collaborate efficiently and effectively.

To what extent can Power Apps be tailored to fit specific business requirements?

Power Apps is highly customizable, allowing businesses to create tailored applications that meet their specific requirements. Users can design custom user interfaces, integrate various data sources, and implement unique business logic with minimal coding. The platform's flexibility enables the development of a wide range of applications, from simple forms to complex enterprise solutions, all adapted to the unique needs of the business.

Who would benefit from using Power Apps, Power Automate, and Power BI?

Organizations of all sizes can benefit from using Power Apps, Power Automate, and Power BI. These tools are ideal for businesses looking to enhance productivity through custom app development, automate workflows to save time, and gain valuable insights from their data to make informed decisions. From small startups to large enterprises, these tools provide scalable solutions to meet diverse business needs.

What can Microsoft Copilot do in Word?

In Word, Microsoft Copilot offers features like drafting content, generating summaries, suggesting edits, and improving the overall quality of documents. It can help users write more efficiently by providing real-time grammar and style suggestions, generating ideas, and automating repetitive tasks such as formatting and content organization. These features make it easier to create professional, polished documents quickly.

How secure is SharePoint Online for sensitive business information?

SharePoint Online offers enterprise-grade security features, including encryption, multi-factor authentication, and compliance with industry standards. Microsoft continuously updates its security protocols to protect data against threats. These robust security measures ensure that sensitive business information remains protected from unauthorized access and cyber threats.

Ready to Transform Your Business?

Let's discuss how our productized solutions can drive your success

Ready to Get Started?

Let's discuss your project and discover how HarjTech can help transform your organization with Microsoft solutions.

Productized IT Consulting & Digital Solutions. Serving clients across Canada with outcome-driven Microsoft solutions that deliver guaranteed results.

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