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Managed Support & Consulting

Managed Support & Consulting

End-to-end support and consulting to keep your Microsoft environment secure, optimized and aligned with business needs.

Per Month
$2000
Your IT Partner, Always On
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Technologies Used

Managed Services for Small & Mid‑Size

Ongoing guidance and technical support to maintain and evolve your digital ecosystem.

This support model is designed for small and mid-sized businesses that need reliable expertise but don’t have a full IT team dedicated to the Microsoft ecosystem. We provide round-the-clock support, proactive monitoring and scheduled consultations to optimize your systems, ensure compliance and plan for future enhancements. By partnering with us, you gain access to deep expertise across SharePoint, Teams, Power Platform and Azure—helping your staff focus on what they do best while we keep your technology running smoothly.

Managed Support & Consulting

Onboarding & Environment Review: baseline audit of your systems, documentation and current pain points.

Onboard, support and maintain, monitor health, provide strategic guidance and continuously improve your environment.

Onboarding & Environment Review

Conduct a thorough analysis of your Microsoft environment, document critical configurations and identify immediate risks and quick wins.

Support & Maintenance

Deliver ticket-based support, perform routine updates, apply patches and handle user issues across SharePoint, Teams, Power Platform and custom solutions.

Health Checks & Reporting

Produce monthly health reports on performance, adoption, security posture and highlight areas requiring action.

Strategic Consulting & Roadmapping

Host quarterly workshops to discuss business evolution and update your digital roadmap with upcoming Microsoft features and best practices.

Why Choose This

Peace of mind with expert care for your digital workplace.

Many small and mid-sized businesses lack the IT resources to keep up with evolving systems. HarjTech delivers ongoing support, proactive maintenance, and strategic guidance to keep Microsoft 365 secure, efficient, and growth-ready.

Operational Continuity

Avoid downtime and productivity loss with rapid issue resolution, performance monitoring and proactive maintenance.

Strategic Partnership

Receive ongoing guidance on optimization opportunities, technology roadmaps and new features relevant to your business.

Security & Compliance

Protect sensitive data with up-to-date policies, monitoring and governance practices across your environment.

Cost Predictability

Budget with confidence through fixed monthly fees and clearly defined service scope and response times.

What You Get

Ongoing support and guidance for lasting success.

Dedicated support backed by proactive monitoring, detailed monthly health reports, continuous improvements, and quarterly strategy sessions—ensuring your Microsoft 365 environment stays secure, efficient, and aligned with long-term business goals.

Dedicated Support Team

Access to a team of certified consultants to resolve issues, answer questions and handle changes as they arise.

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Assign Team & Onboard
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Define SLAs & Procedures
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Initial Audit & Documentation
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Ongoing Assistance

Monthly Health Reports

Detailed analytics on environment performance, adoption, governance compliance and security, with recommendations for improvement.

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Data Collection
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Analysis & Insights
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Report Compilation
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Review & Action

Quarterly Strategy Sessions

High-level review of goals and technology roadmaps to align your digital environment with business growth.

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Current State Review
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Identify Opportunities
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Roadmap & Next Steps

Enhancement Backlog & Delivery

An evolving list of improvements (automations, integrations, UI updates) that are scoped and delivered as part of your monthly support.

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Prioritize & Plan
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Implement & Test
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Deploy & Monitor

Frequently Asked Questions

Common questions about working with HarjTech

What integrations are available between Microsoft Teams and other Microsoft products?

Microsoft Teams integrates seamlessly with the entire Microsoft 365 suite, including Outlook, OneDrive, SharePoint, and Office applications like Word, Excel, and PowerPoint. This integration allows users to schedule meetings, share files, collaborate on documents in real time, and manage tasks all within the Teams environment. The unified experience enhances productivity by reducing the need to switch between different applications.

In what ways can SharePoint Online streamline and improve business processes?

SharePoint Online enhances business processes by automating workflows, facilitating document collaboration, and providing powerful tools for project management and communication. This leads to increased efficiency, reduced errors, and improved productivity across the organization. By streamlining routine tasks and improving data management, businesses can focus more on strategic activities that drive growth and innovation.

In what ways does SharePoint Online improve team collaboration?

SharePoint Online provides shared workspaces, document libraries, and real-time co-authoring, allowing teams to work together efficiently. It also integrates with Microsoft Teams, facilitating seamless communication and collaboration within the same ecosystem. These features enable employees to collaborate on documents simultaneously and manage projects more effectively.

What data sources can Power BI connect to?

Power BI can connect to a wide range of data sources, including Excel spreadsheets, cloud-based data services, on-premises databases, and various third-party applications. This versatility allows businesses to consolidate data from multiple sources into a single platform for comprehensive analysis and reporting. Power BI's extensive connectivity options ensure that users can leverage all relevant data for informed decision-making.

How can small businesses benefit from using SharePoint Online?

SharePoint Online helps small businesses by centralizing document storage, streamlining workflows, and enhancing communication. It provides tools for task management, project collaboration, and secure data sharing, improving overall efficiency. Small businesses can also benefit from the platform's scalability, allowing them to start with basic features and expand as their needs grow.

What assistance does Microsoft Copilot provide in Outlook?

In Outlook, Microsoft Copilot helps manage emails and schedules more efficiently. It can draft email responses, prioritize important messages, and automate meeting scheduling. Copilot also provides smart suggestions for email content and can summarize long email threads, making it easier to stay on top of communications and manage time effectively. These features help users handle their inbox more efficiently and stay organized.

Ready to Transform Your Business?

Let's discuss how our productized solutions can drive your success

Ready to Get Started?

Let's discuss your project and discover how HarjTech can help transform your organization with Microsoft solutions.

Productized IT Consulting & Digital Solutions. Serving clients across Canada with outcome-driven Microsoft solutions that deliver guaranteed results.

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