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Managed Support & Consulting

Managed Support & Consulting

End-to-end support and consulting to keep your Microsoft environment secure, optimized and aligned with business needs.

Per Month
$2000
Your IT Partner, Always On
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Technologies Used

Managed Services for Small & Mid‑Size

Ongoing guidance and technical support to maintain and evolve your digital ecosystem.

This support model is designed for small and mid-sized businesses that need reliable expertise but don’t have a full IT team dedicated to the Microsoft ecosystem. We provide round-the-clock support, proactive monitoring and scheduled consultations to optimize your systems, ensure compliance and plan for future enhancements. By partnering with us, you gain access to deep expertise across SharePoint, Teams, Power Platform and Azure—helping your staff focus on what they do best while we keep your technology running smoothly.

Managed Support & Consulting

Onboarding & Environment Review: baseline audit of your systems, documentation and current pain points.

Onboard, support and maintain, monitor health, provide strategic guidance and continuously improve your environment.

Onboarding & Environment Review

Conduct a thorough analysis of your Microsoft environment, document critical configurations and identify immediate risks and quick wins.

Support & Maintenance

Deliver ticket-based support, perform routine updates, apply patches and handle user issues across SharePoint, Teams, Power Platform and custom solutions.

Health Checks & Reporting

Produce monthly health reports on performance, adoption, security posture and highlight areas requiring action.

Strategic Consulting & Roadmapping

Host quarterly workshops to discuss business evolution and update your digital roadmap with upcoming Microsoft features and best practices.

Why Choose This

Peace of mind with expert care for your digital workplace.

Many small and mid-sized businesses lack the IT resources to keep up with evolving systems. HarjTech delivers ongoing support, proactive maintenance, and strategic guidance to keep Microsoft 365 secure, efficient, and growth-ready.

Operational Continuity

Avoid downtime and productivity loss with rapid issue resolution, performance monitoring and proactive maintenance.

Strategic Partnership

Receive ongoing guidance on optimization opportunities, technology roadmaps and new features relevant to your business.

Security & Compliance

Protect sensitive data with up-to-date policies, monitoring and governance practices across your environment.

Cost Predictability

Budget with confidence through fixed monthly fees and clearly defined service scope and response times.

What You Get

Ongoing support and guidance for lasting success.

Dedicated support backed by proactive monitoring, detailed monthly health reports, continuous improvements, and quarterly strategy sessions—ensuring your Microsoft 365 environment stays secure, efficient, and aligned with long-term business goals.

Dedicated Support Team

Access to a team of certified consultants to resolve issues, answer questions and handle changes as they arise.

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Assign Team & Onboard
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Define SLAs & Procedures
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Initial Audit & Documentation
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Ongoing Assistance

Monthly Health Reports

Detailed analytics on environment performance, adoption, governance compliance and security, with recommendations for improvement.

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Data Collection
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Analysis & Insights
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Report Compilation
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Review & Action

Quarterly Strategy Sessions

High-level review of goals and technology roadmaps to align your digital environment with business growth.

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Current State Review
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Identify Opportunities
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Roadmap & Next Steps

Enhancement Backlog & Delivery

An evolving list of improvements (automations, integrations, UI updates) that are scoped and delivered as part of your monthly support.

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Prioritize & Plan
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Implement & Test
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Deploy & Monitor

Frequently Asked Questions

Common questions about working with HarjTech

Who would benefit from using Power Apps, Power Automate, and Power BI?

Organizations of all sizes can benefit from using Power Apps, Power Automate, and Power BI. These tools are ideal for businesses looking to enhance productivity through custom app development, automate workflows to save time, and gain valuable insights from their data to make informed decisions. From small startups to large enterprises, these tools provide scalable solutions to meet diverse business needs.

How secure is Microsoft Teams for business communication?

Microsoft Teams provides enterprise-grade security features, including data encryption, multi-factor authentication, and compliance with industry standards and regulations. Microsoft continually updates and monitors its security protocols to protect against threats. These robust security measures ensure that all communications, files, and data shared within Teams are secure and protected from unauthorized access.

In what ways can Power BI enhance business decision-making?

Power BI improves decision-making by providing actionable insights through advanced data visualization and real-time analytics. Users can create interactive dashboards that highlight key metrics, identify trends, and uncover patterns in the data. These insights enable businesses to make informed, data-driven decisions, optimize operations, and respond quickly to changing market conditions. Power BI's ability to transform raw data into meaningful information is crucial for strategic planning and performance monitoring.

What resources are available to help businesses implement and use Microsoft Teams?

Microsoft offers extensive support and training resources for Microsoft Teams, including online tutorials, webinars, community forums, and professional consulting services. The Microsoft Teams help center provides detailed guides and troubleshooting tips, while the Microsoft Learn platform offers in-depth training courses. These resources help businesses effectively implement and use Teams, ensuring users can fully leverage its capabilities.

What makes Microsoft Teams superior to other communication platforms?

Microsoft Teams stands out due to its seamless integration with the Microsoft 365 suite, offering comprehensive features like chat, video conferencing, file sharing, and collaboration tools within a single platform. This integration allows for smooth workflows and access to applications like Word, Excel, PowerPoint, and SharePoint directly within Teams. Additionally, it provides enterprise-grade security and compliance features, ensuring your communications and data are protected.

What assistance does Microsoft Copilot provide in Outlook?

In Outlook, Microsoft Copilot helps manage emails and schedules more efficiently. It can draft email responses, prioritize important messages, and automate meeting scheduling. Copilot also provides smart suggestions for email content and can summarize long email threads, making it easier to stay on top of communications and manage time effectively. These features help users handle their inbox more efficiently and stay organized.

Ready to Transform Your Business?

Let's discuss how our productized solutions can drive your success

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Let's discuss your project and discover how HarjTech can help transform your organization with Microsoft solutions.

Productized IT Consulting & Digital Solutions. Serving clients across Canada with outcome-driven Microsoft solutions that deliver guaranteed results.

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